Sogeti boosts adoption of IBM Connections with Kudos Badges

Sogeti has selected ISW's Kudos Badges for IBM Connections to help accelerate their worldwide adoption of IBM Connections. Sogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management, High-Tech Engineering and Testing. With 20,000 employees across 15 countries Sogeti is an outstanding example of an organisation that gets Social Business and is leveraging IBM Connections to drive business value throughout their organisation. Sogeti also understands the importance of having strong user adoption strategies to ensure that they are able to deliver that business value. We are very proud that Sogeti has chosen Kudos Badges as part of their strategy to help them continue their adoption of IBM Connections and to "Boost/Accelerate" their Social Business evolution.

“Sogeti was one of the first companies in the world, as early as 2009, to implement Connections, IBM’s leading social collaboration platform. Since then, the company has undertaken a fast-paced evolution towards becoming a social business by focusing strongly on the adoption of the tool. Today, proud of their 10,000 users, they have decided to give a boost / accelerate this evolution by implementing a gamification solution called Kudos Badges by ISW. Indeed, generating adoption and in-depth usage of the tool at the scale of 20,000 people spread across 15 countries is a challenge. Sogeti thus believes that gaming power can attract more users but also can help its people to gain a better understanding of the tool’s functionalities and therefore improve the usage they make of it.”

Lucile Leclercq
Global Social Collaboration Driver | Sogeti Group

As Sogeti is a multinational organisation the requirement to support users across a variety of languages is essential. Kudos Badges 1.3 released in April this year delivered full support for multilingual deployments of IBM Connections. With the ability to support all 25 languages supported by IBM Connections, ISW has already translated Dutch, German, French, Chinese (Simplified and Traditional), and are working to shortly also deliver Dannish, Spanish, Thai, Russian, Arabic, Hungarian, Norwegian, Swedish, and Finnish. The way the language module of Kudos has been developed clients are easily able to add their own translations for Kudos, as well as completely change the language and words used throughout the entire solution.

Another key capability of Kudos Badges that is key is the fact that Kudos Badges is "Content Aware". I am going to blog more about this shortly however in brief Kudos Badges is able to be targetted to reward users for actions around specific Communities, or specific Content and People within IBM Connections. This is essential in ensuring that the users aren't just rewarded for actions and the quantity of activity but more importantly quality of activity and content created. For example if you upload a File you may be awarded some points. If someone comments, recommends, or downloads that file then they may also be awarded some points, but importantly the creator of that file could also be awarded additional points as the content has been deemed valuable by their peers. It isn't just the actions that have been taken but importantly the actions in context that gain rewards. This capability also allows us to build rewards and drive motivation within specific Connections Communities or forums. More on this later...

The ISW team and I are very much looking forward to working with Sogeti to implement Kudos Badges and learning together from our combined extensive experience in driving real value from the IBM Connections platform.